Executive summary:
- Voice conversations with Sidekick now live.
- Faster, hands-free guidance in Shopify admin.
- Currently available in English and desktop only.
What changed
Shopify has introduced voice-enabled interactions with Sidekick, allowing users to have spoken conversations with the AI assistant. This feature enables merchants to receive verbal responses, making it easier to seek assistance without interrupting their workflow.
Why it matters
This update provides significant productivity advantages for Shopify Plus merchants by offering hands-free, natural interactions with the AI assistant. This enhancement minimizes disruptions and streamlines the process of obtaining information and performing tasks within the Shopify admin.
Role-specific impact
- Marketers: Quickly obtain data insights and suggestions for campaigns through spoken queries.
- Developers: Address technical questions with ease, enhancing development efficiency.
- Store admins: Navigate backend tasks seamlessly with voice commands.
Use-case example
Real-world scenario & metric
A store admin, while multitasking on marketing projects, uses voice-enabled Sidekick to check monthly sales figures, reducing time spent by 20% compared to typing queries.
Implementation checklist
- Ensure your system meets requirements: English language and desktop device.
- Enable Sidekick in your Shopify admin settings.
- Begin using voice commands to interact with Sidekick.
- Stay updated for mobile and additional language rollouts.
FAQ
Q: Is voice interaction available on mobile?
A: Not yet, but support for mobile devices is coming soon.
Q: What languages does the feature support?
A: Currently, English only, with more languages on the way.
Resources
Learn more about voice mode in Sidekick.
Need guidance? Talk to Makro.