Executive summary:
- Shipping labels for GB to NI orders must now be sourced outside Shopify.
- Change mandated by new Windsor Framework guidelines.
- Affects all Shopify Plus merchants operating within these regions.
What changed
Due to new regulations under the Windsor Framework, merchants will need to acquire shipping labels from carriers directly or through approved apps, instead of using Shopify's internal system for orders going from Great Britain to Northern Ireland starting May 2025.
Why it matters
This change ensures compliance with the latest governmental directives, minimizing potential disruptions in cross-border transactions and avoiding penalties.
Role‑specific impact
- Marketers: Adjust marketing communications to inform customers about new shipping processes.
- Developers: Integrate external shipping solutions and adjust API interactions as needed.
- Store admins: Update order processing workflows and train staff on new procedures.
Implementation checklist
- Review and choose compliant shipping label apps or services.
- Test integration of new shipping solutions by April 2025.
- Update all relevant shipping and compliance documentation on your store.
Resources
For further detail on integrating third-party shipping solutions, refer to Shopify's guide here.
Need guidance? Talk to Makro.